Shipping policy
Last updated: June 10, 2026
At Caldren, we want every order to be delivered in a consistent and reliable way. This Shipping Policy explains how we handle order processing, shipping, and delivery.
Order Processing Time
All orders are processed within 2–3 business days.
Orders are not processed or shipped on weekends or public holidays. Orders placed during these times will be handled on the next business day.
Occasionally, processing may take slightly longer due to order volume or operational conditions. When this happens, orders are shipped as soon as normal processing resumes.
Shipping Time
After processing, orders are shipped based on the following estimate:
30–45 business days
Delivery time may vary depending on destination, carrier performance, and customs procedures where applicable.
Shipping Rates
Shipping costs and free shipping eligibility vary by region.
Available shipping options and final shipping fees are shown at checkout before payment.
Order Tracking
Once your order is shipped, a tracking number will be sent to your email.
You can track your shipment using:
Tracking updates may take 48–72 hours to appear after shipment.
Lost or Delayed Packages
If your order is delayed or appears to be missing in transit, please contact us at:
We will review the shipment status with the carrier and assist you based on the situation.
Shipping Delays
Delays may occur due to:
Severe weather
Carrier disruptions
Logistical congestion
Other operational conditions
When this happens, orders will be shipped once conditions return to normal.
Contact Information
Legal Representative: Melachante Miles
Email: admin@caldren.shop
Phone: +1 (872) 600-6487
Business Address: 5932 S La Salle St, Chicago Illinois 60621, United States